Returns & Exchanges
At Josephine Anni, we want you to be completely satisfied with your purchase. If your items aren't quite right, you can return or exchange them within 14 days of delivery provided they are in their original, unworn condition.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package the Items
Carefully place the items in their original packaging, ensuring all tags are attached and the products are free from any signs of wear.
Ship to Our Warehouse
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our team inspects your return, we will process your refund or dispatch your exchange items within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing
